Note also that, on some models, you will need to re-apply your Activity/Device profile as the firmware update will wipe out these settings. ![]() Please note - there is always risk when updating/re-applying firmware and we recommend that you do this only if all other troubleshooting options have failed. Once downloaded, double-click to launch the file, USB-connect your Harmony remote and, with luck, the firmware will be successfully downloaded and restored. Simply download the appropriate file (based on your model). In order to use these you will need to have the original Harmony Software (not the newer MyHarmony) already installed. These 'kernel' files either contain a complete firmware image or permit more direct communication by bypassing the initial Connectivity Check. The Logitech website troubleshooting has all of this info or you could call tech support. Have you tried this Did you re-sync the remote to clear out the previous owners info. ![]() Also, this remote has a 'point and teach' feature. If, after multiple attempts, you are not able to complete a firmware download, you may want to try downloading and launching a 'local' firmware file. What software did you download There are two for this remote, prior to June 2010 and after June 2010. ![]() When the firmware is corrupted on your remote, it can sometimes be difficult (or impossible) to establish communication and successfully re-apply the firmware using the standard Harmony Software user interface.
0 Comments
Leave a Reply. |